Affecting System - Database
Hello,
We are expecting the Game Panel and the Client area to be unavailable for aproximatley 10 minutes between the times stated.
Services Affected:
Game Panel
Client Area
Start:
Date: 11/05/2017
Time: 23:00GMT
End:
Date: 12/05/2017
Time: 05:00GMT
We apoligise for any inconveniance this may cause.
Kind Regards,
Jack
Hexane Networks Director
Affecting System - Game Panel
Hello,
There will be a 5 minute downtime while we remove the HDD from hn-game-uk01 and hn-game-ukmaster,
during this time the Game Panel will be unavailable to access.
Start: 11/05/2017 @ 00:40
Finish: 11/05/2017 @ 00:45
We are sorry for any inconveniance this may cause.
Kind Regards,
Jack
Hexane Networks Director
Affecting Server - hn-game-uk-brs01
Hello,
We will be shutting down the main node and to remove the old HDD. The machine is now SSD based :)
Date: 11/05/2017
Start Time: 00:30 AM (GMT)
End Time: 2:30 AM (GMT)
Sorry if this was an inconvenience.
Please contact us if you have any questions.
Kind Regards,
Ben
Hexane Networks Founder
Affecting Server - hn-game-uk-brs01
Hello,
We will be shutting down the main node and installing an SSD. This will make your server load significantly faster.
Date: 10/05/2017
Start Time: 00:30 AM (GMT)
End Time: 1:30 AM (GMT)
Sorry if this was an inconvenience.
Please contact us if you have any questions.
Kind Regards,
Ben
Hexane Networks Founder
Affecting Server - hn-game-uk-brs02
Scheduled Network Maintenance
Start date & time – 01:30 AM on 24/04/2017 GMT
End date & time – 01:45 AM on 24/04/2017 GMT
Description Maintenance being carried out:
Replacement of the servers Netgear Network Switch to a new, upgraded Juniper EX4200 Switch.
Don't hesitate to contact us if you have any questions.
Kind Regards,
Jack
Managing Director
Affecting Other - Website
Dear Loyal Client,
Today (04/04/2017), we will be performing maintenance on our website. You will most likely not be able to access the main site and client area for a short period of time. We have not set an estimated time as we will be moving the website and databases to another machine, unfortunately, we cannot provide an estimated time of completion.
However, the game panel and game servers will be operational as normal, we are only performing maintenance to our website. Your servers will not be affected.
Hopefully, this will only take a couple of hours, but we will always notify you in advance in case the maintenance takes longer than expected.
We apologise in advance for any inconvenience caused.
Please don't hesitate to contact us if you have any questions about the maintenance. Please use our live chat for the quickest reply.
Kind Regards,
Ben K
Founder - Server and Networks Engineer at Hexane Networks
Affecting System - Network
Dear Clients,
We have scheduled network maintenance across our servers.
Start date / time - 18/01/2016 at 10:00 AM
End date / time - 18/01/2016 at 11:00 AM
During the above maintenance there should only be a period of 1-2 minutes at most that your service will be unreachable, if it should be unreachable at all. However it is set to 1 hour incase of delays in staff arriving on site etc.
Details of works being conducted..
We'll be connecting our router in Bristol back to our network core in London. Doing this will allow us to create private networks over the 2 sites for customers, more efficiently use our address space over the 2 sites and also re-introduce Corero DDoS mitigation.
We apologise for any inconvenience.
Kind Regards,
Hexane Networks
